Privacy Policy

Effective Date: 10/01/2024

1. Introduction

Welcome to collabcreditrepair.com. This Privacy Policy outlines how Collaborative Credit LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our DIY credit repair software and associated services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
By using our website and services, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: This includes, but is not limited to, your name, email address, mailing address, phone number, and other contact details.
Financial Information: Details regarding your credit reports, debts, credit scores, and financial accounts for the purpose of providing our DIY credit repair services.
Login Information: When you create an account, we may collect your username, password, and other authentication details.
Technical Data: This includes your IP address, browser type, operating system, and browsing history on our website.
Usage Data: Information about how you interact with our website, such as which pages you visit and the features you use.

3. How We Use Your Information

We use your information to:

Provide, manage, and improve our DIY credit repair software and services.
Process your requests, such as creating an account or generating dispute letters.
Communicate with you regarding your account or support inquiries.
Send you marketing communications, including promotions, service updates, and newsletters, if you have opted in.
Personalize your experience by providing tailored features and content.
Conduct research and analysis to enhance our services.
Ensure the security of our website and protect against fraud.
Comply with legal obligations and resolve disputes.

4. How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and delivering services (e.g., hosting providers, payment processors). These service providers are contractually bound to handle your data with strict confidentiality.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required by law, to comply with a legal obligation, or to protect our legal rights.
With Your Consent: We may share your information for any other purpose disclosed to you with your consent.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Upon request, we will delete your personal information if it is no longer needed.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You may request the correction of inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data under certain conditions.
Objection: You may object to the processing of your personal information for specific purposes.
Opt-out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions included in our emails.

To exercise these rights, please contact us at info@collaborativecreditsolutions.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and allow us to provide customized content. You can control the use of cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you are a parent or guardian and believe we have collected information from a child, please contact us, and we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we do, we will post the updated policy on this page with a new “Effective Date.” Please review this page periodically to stay informed of any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Collaborative Credit LLC
497 W Ray Rd Ste 3, Chandler, AZ 85225
Email: info@collaborativecreditsolutions.com
Phone: 1-877-644-9477